Prototype and User Interface Model of Decision Support System for Children with Disabilities in Pandemic

Abstract

The COVID-19 pandemic has posed significant challenges to healthcare services, particularly for children with disabilities who require specialized support, technology provision, and necessary supplies. The COVID-19 pandemic has shaken the world over the past year, with many face-to-face services and services suspended for adults and children, including children with disabilities. This study presents the design and development of a Decision Support System (DSS) prototype with a user interface (UI) model tailored to meet the needs of healthcare services dealing with children with disabilities. The system or DSS prototype with User Interface/User Experience (UI/UX) aims to be user-friendly. It prioritizes accessibility, ease of navigation, and adaptability, offering a user-centric solution from essential component UI. Designed following best practices in UI/UX for accessibility, the system includes customizable options to accommodate varying user needs and cognitive load. This work contributes to a framework for designing accessible DSS in a crisis, supporting more resilient and responsive care for vulnerable populations.